At Elevate Coaching & Consulting, we respect your privacy and are committed to being transparent about how we handle information when you visit our website, www.elevatecoachandconsult.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights as a visitor or client.

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide Directly

When you fill out a contact form on our Site, you may provide:

•       Your name

•       Your email address

•       Your phone number (if included)

•       Any message or inquiry you choose to share

We use this information solely to respond to your inquiry and to follow up with you about our services.

b. Information Collected Automatically (Google Analytics)

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Site. Google Analytics may collect:

•       Pages visited and time spent on each page

•       General geographic location (country/region level)

•       Browser type and device information

•       How you arrived at our Site (e.g., search engine, direct link)

This information is collected using cookies and similar tracking technologies. It is aggregated and does not directly identify you as an individual. You can opt out of Google Analytics tracking at any time by visiting: https://tools.google.com/dlpage/gaoptout

c. Client Login Portal (CoachAccountable)

Our Site includes a login page that connects to our client portal, powered by CoachAccountable. If you are an existing client, any information you access or submit through that portal is governed by CoachAccountable’s own privacy policy, in addition to any agreements you have with Elevate Coaching & Consulting. We encourage you to review CoachAccountable’s privacy practices at www.coachaccountable.com.

2. How We Use Your Information

We use the information we collect to:

•       Respond to your contact form inquiries and answer your questions

•       Improve the content and user experience of our Site

•       Understand how visitors discover and navigate our Site

•       Communicate with you about our coaching and consulting services, when you’ve expressed interest

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

•       With Google, as described above, for analytics purposes

•       With CoachAccountable, to provide and support our client coaching portal

•       If required by law, such as in response to a court order or legal process

Both Google and CoachAccountable are reputable service providers with their own privacy and security practices. We encourage you to review their respective policies.

4. Cookies

Our Site uses cookies — small text files stored on your device — primarily through Google Analytics. Cookies help us understand how our Site is being used so we can continue to improve it.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on our Site. Most browsers allow you to refuse cookies or delete them. Visit your browser’s help section for instructions.

5. Your Privacy Rights

California Residents — Your Rights Under the CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you specific rights regarding your personal information, including:

•       The right to know what personal information we have collected about you and how it is used

•       The right to delete personal information we have collected, subject to certain exceptions

•       The right to opt out of the sale or sharing of your personal information (note: we do not sell or share your information)

•       The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to verifiable requests within 45 days as required by California law.

All Visitors

Regardless of where you are located, you may:

•       Request access to the personal information we hold about you

•       Ask us to correct inaccurate information

•       Ask us to delete your information from our records

We will honor these requests to the extent possible and required by applicable law.

6. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry and for reasonable follow-up. We do not retain this information indefinitely. If you would like us to delete your information, please contact us and we will do so promptly.

7. Data Security

We take reasonable steps to protect the information you share with us. Our Site is served over HTTPS, and we use reputable, industry-standard third-party services for analytics and client management. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Site is intended for adults and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us and we will delete it promptly.

9. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or simply want to talk through any concerns, we’d love to hear from you. Please reach out at:

Email: help@elevatecoachandconsult.com

We are committed to responding to all privacy-related inquiries within 45 days.